IT Support Manager

Job Reference ID: CRS/2017/30
Job Posted on:
Job Title:
IT Support Manager
Industry Type:
Government Sectors
Job Type
Full Time
Job Location:
Preferred Nationality:
Preferred Gender:
Age Limit:
Salary Scale:
Other Benefits:
Medical Insurance Educational Allowance Family Air Tickets
Bachelors Degree in Computer Science or Information Technology
Looking for an experienced IT Support Manager who has got minimum of 8 - 10 years of experience in a similar field preferably in the banking/ financial sector.
Job Description:

Lead the IT Support Team that is responsible for Level 1 and Level 2 Application and Infrastructure support as well as the HelpDesk.

Operating System : Administration and Configuration of Microsoft Server Environments

Database: Proficient in writing queries scripts in SQL both Oracle and Microsoft

Applications : experience in configuring a service desk application (Solarwinds Helpdesk and ServiceNow etc

Ability to clearly communicate both verbally and written at all levels of management including external customers.

Proficient with all aspects of IT Operations management, techniques and principles.

Supervise the installation of HW/software changes tot he production environment ,defining and maintaining the proper change,release,deployment and configuration management procedures. 

Last Date to Apply: